General terms and conditions of use

The use of the site www.domaine-de-rocheville.fr implies full acceptance of the general conditions of use described below. These conditions of use may be modified or completed at any time, so users of the site are invited to consult them regularly.

Description of the services provided

The purpose of the website www.domaine-de-rocheville.fr is to provide information concerning all the activities of the company Domaine de Rocheville.
The Domaine de Rocheville makes every effort to provide information on its site as accurate as possible.

However, it cannot be held responsible for omissions, inaccuracies and shortcomings in the updating, whether they are of its own making or of the making of third-party partners who provide it with this information.

All the information on the www.domaine-de-rocheville.fr website is given as an indication, and is likely to evolve. Furthermore, it is not exhaustive and is therefore subject to modifications having been made since it was put online.

Accessibility and limitation of liability

The user of the site undertakes to access the site using recent equipment, free of viruses and with a last generation updated browser.

The site is in principle accessible to users 24 hours a day and 7 days a week, except for interruptions, scheduled or not, for reasons of maintenance or in cases of force majeure.

In case of impossibility of access to the site www-domaine-de-rocheville.fr, it undertakes to do its utmost to restore access as quickly as possible.

However, the Domaine de Rocheville cannot be held responsible for any damage, whatever its nature, resulting from the unavailability of its site, a malfunction of the Internet network, telephone lines or computer equipment, or an incompatibility linked to the use of inadequate equipment.

Intellectual property and counterfeiting

The general structure, as well as the texts, images, graphics, logos, icons, sounds, and software composing this website, are the property of Domaine de Rocheville.

Any total or partial reproduction of this site is forbidden without the express and prior authorization of Philippe Porché, its legal representative.

Any unauthorized exploitation of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

Secure payments

You can pay by credit card in complete security thanks to our partner the Crédit Agricole. Our online store accepts CB, Visa, Mastercard and E-carte bleue.

For orders abroad, payment is also possible by remote banking card (by phone) and bank transfer.

Fast delivery

Delivery in France :
A flat rate of 20€ applies to all orders under 300€.
Above 300€, delivery is free.
Delivery in secure packaging, usually within 5 working days.

Delivery in Europe :
Shipping costs depend on the country of destination and the number of bottles. Please enter your address in our online shop to see the shipping costs for your order. Delivery in secure packaging, usually within 7 working days
For ordering more than 4 boxes (24 bottles), please call us on 0033 (0)2 41 38 10 00

Customer service

For any information about our wines or services, to place an order, track a parcel…, call us on 0033 (0)2 41 38 10 00 or send us a message via the contact page. We will be delighted to help you.